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Daniel's blog: 31 May 2017

Wednesday 31 May 2017 12.45pm

Daniel Robinson, Business Administration Apprentice at Hoople

Hello! My name’s Daniel Robinson and I am a Business Administration Apprentice that has been working with Hoople Training and Education’s Contracts team for almost eight months. It still feels as if I had just started last week, let alone almost being three quarters of the way through my apprenticeship!

This month has been exceptionally busy for the Hoople’s Training and Education department, as we’re having a surprise audit at the end of the month led by City and Guilds. The audit means that the Contracts team has been buried in paperwork over the past fortnight ensuring that everything is up to standard. I’m not entirely sure what would happen if we were to fail the audit, but my desk would probably be replaced with a cardboard box.

In fact, since the trainers have been so wrapped up in making sure that all of their paperwork is ready for the auditor, we haven’t had anybody able to spare the time to invigilate our exams. So, one thing had led to another and I found myself invigilating an exam for 18 people.

Thankfully, I wasn’t alone. One of my co-workers had offered to help me oversee the exam as I have no experience in being an invigilator, we were both trained to carry out this duty properly in advance. Realistically, the process wasn’t as difficult as I had imagined as all we had to do was to make sure that nothing went wrong during the exam, and thankfully nothing did! My co-worker had delivered the beginning speech perfectly and there were no technical faults with the computers that I would have to fix.

Despite being up to my neck in certificates, I still had the chance to slip out of the office to spend one last day with the Marketing team.

The day had consisted of helping the team out with posting a stack of leaflets to local businesses that may be interested in taking on an apprentice. I was surprised on how many contacts Hoople has as it had taken me most of the morning to print the addresses and attach them to the leaflets so they can be posted.

Afterwards, I had the chance to watch how the Marketing team gets involved in updating the Hoople website by taking snapshots of the website to be edited in Photoshop. The edited snapshots were then forwarded to the Web Development team to be implemented onto the main website. I was surprised by how much detail went into the final product, with the end result representing a very marked improvement over the version of the website it had replaced.

If I were to take back anything from my day with the Marketing team, it would be how useful it is to know how to use Photoshop and a bit about website design. In fact, I have started teaching myself how to code in my spare time as I definitely want to pursue a career in marketing after finishing my apprenticeship at Hoople.

Thanks for reading!

Daniel Robinson, Business Administration Apprentice at Hoople

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