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Latest news

13th February 2019
The Department of Health and Social Care are offering you to have your say on proposals to introduce mandatory learning disability and autism training for health and social care staff. The aim is to make sure staff have the right training to understand the needs of people with a learning disability and/or autism, and make reasonable adjustments to support them. They want to know what you think about their proposals on:
  • the planned content of the training
  • how the training should be delivered
  • how to involve people with a learning disability or autistic people in training
  • how they can mandate, monitor and evaluate the impact of training
Many Care Providers in Herefordshire have a wealth of experience in this area, don’t miss out on your chance to give your feedback here by the 12th April 2019.

Herefordshire Quality Assurance Strategy agreed

Herefordshire’s Quality Assurance Strategy has now been agreed and signed off by Herefordshire Council and the Herefordshire Clinical Commissioning Group. The strategy sets out our collective approach to assuring the quality of commissioned care and support services in Herefordshire and outlines the vision, aims and key principles that underpin our approach for securing and maintaining a good level of quality in the delivery of care and support services by providers to the people they support. For more information visit WISH

EU Exit Operational Readiness Guidance

The Department of Health and Social Care published guidance on actions the health and care system in England should take to prepare for a ‘no-deal’ scenario. This guidance includes a summary of seven areas where the government is focussing ‘no deal’ exit contingency planning in the health and care system, and where local action is required. These include:
  • Supply of medicines and vaccines
  • Supply of medical devices and clinical consumables
  • Supply of non-clinical consumables, goods and services
  • Workforce
  • Reciprocal healthcare
  • Research and clinical trials
  • Data sharing, processing and access
From a workforce perspective it is helpful to know that ‘the current expectation is that there will not be a significant degree of health and care staff leaving around exit day.’ However, we will keep you updated as more guidance and updates become available. This report is available here.

Workforce Development Fund update!

If you’re an adult social care employer in England, you can claim towards the costs of your employees completing adult social care qualifications and learning programmes. You can claim up to £1,200 per an employee in each funding year – don’t miss out. All the information you need is on our 'funding for training opportunities' page.

Care Hero Rewards – more than 800 care staff have their shopping discounts! Do your staff have theirs?

23 October
Each month we’re signing more and more people up for discounts at hundreds of shops. All staff who work across the care sector can gain access to the scheme, Care Hero Rewards. For more information visit:

Care Heroes Flash Mob

12 October 2018
Care Heroes is organising a flash mob to get people talking about social care! After the postponement of the last flash mob, your staff have a second chance to sign up! The commitment is from 10am to 1:30pm on Saturday 8th December. It’ll be a great chance to have some fun and make new friends – imagine being one of a hundred people surprising Hereford with 2 minutes of dancing in the street! For more info, contact:

Health and Social Care Recruitment Fair

28 September 2018
12 care providers took the opportunity to come to advertise themselves at Herefordshire’s Health and Social Care Recruitment Fair. Feedback from the event was really positive and we hope you found some new recruits! Information on future recruitment fair opportunities will be posted here! We also took the opportunity to spread the message about the Care Hero Recruitment Campaign. All of the interested new recruits were sent to our Care Heroes website for more information and current job vacancies. Make sure you have any vacancies advertised on our website for FREE!

Health and Social Care Awards

18 September 2018

The Care Workforce Development Project was a sponsor of Herefordshire’s first Health and Social Care Awards! Organised by The Hereford Times, the awards recognised the hard work of many individuals, teams and organisations across Herefordshire! It was an emotional evening celebrating all 39 finalists.

Particular congratulations to the winners from the social care sector:

  • Care Home Worker Award: Tammie Newman
  • Home Care Worker Award: Helen Williams
  • Care Employer Award: Altogether Care
  • Best Care Trainer Award: Hoople Training
  • Best Care Team Award: Marches Home Care Services
  • Care Hero Award: Elaine Powell
  • Outstanding Contribution to Social Care Award: Amy Deacon
  • Care Innovator Award: Community Brokers – Herefordshire Council
  • Dignity in Care Award: Siobhan McQuillan

For more information and photos visit:

Stay tuned for updates on the Health and Social Care Awards 2019!

Care Hero website features on BBC Midlands Today!

24 August 2018

The website has lots of information about careers, jobs and training as well as our own Care Heroes telling their stories. Key to the campaign is spreading the message and getting people interested so do what you can to advertise this, including liking, commenting and sharing the Care Heroes social media posts on facebook, twitter and Instagram.

The website links to our social care vacancies page which you can advertise your jobs on for free. You can find everything you need to know about getting you adverts up there at

Care Hero Rewards is live!

6 April 2018

As part of the Care Workforce Development Project, care providers across Herefordshire can register their staff to be a member of Care Hero Rewards.

On 29 March, Care Hero Rewards went live and around 500 care workers across Herefordshire gained access to these amazing discounts.

If you haven't already signed up your staff for free, now is the time. They're missing out on discounts of up to 50% at hundreds of well-known retail and leisure companies!

Read more information by clicking on the picture below.

Learning disability nursing workforce summit

28 March 2018

You have the chance to contribute to sustaining and developing learning disability nursing in Herefordshire and beyond!

On 10 May 2018, the National Learning Disability Nursing - Task and Finish Group and the Midlands and East region of Health Education England are holding the learning disability nursing workforce summit.

You are invited - see here for invitation details.

You will have the opportunity to discuss current challenges and opportunities, share examples of positive workforce development and contribute to developing local and regional priorities and new ideas to meet workforce demand.

To confirm your attendance, register via eventbrite.

Available to staff who work in any health or care setting within Herefordshire. Sessions will be run in four venues across the county from April - July 2018. 

Hoople wins contract to deliver innovative health and care apprenticeship pilot

9 October 2017

Hoople Training and Education has been appointed by the One Herefordshire Apprentice Group to deliver an innovative pilot apprenticeship programme.

Read the full story.

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