Meet the management team

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  Paula has worked in health and social care, in and around Herefordshire, for almost 30 years. During her career, Paula has had a range of roles, all of which have been integral to the health and wellbeing of those she supports. Paula joined Hoople Care in 2022 and later became Registered Manager for Ridgemoor Road. Paula is committed to delivering high-quality, person-centred care: "I couldn't imagine working in any other sector. I embrace the challenges each day presents and love being a part of Team Ridgemoor. I feel privileged to experience being a part of the lives of the residents we care for."

  Paula Powell

  Registered Manager - Ridgemoor Road

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  Stephen joined Hoople in 2020, bringing with him over 20 years of senior management experience across Care Quality Commission (CQC) and Ofsted-regulated Further Education (FE) services. He has a proven track record of leading high-performing teams and managing complex, outcome-focused contracts across England and Wales. At Hoople, Stephen is instrumental in the strategic direction of our CQC-registered services. Leveraging his extensive background in care, further education, and welfare-to-work programmes, he ensures our services not only meet but exceed regulatory standards. A key part of Stephen’s leadership has been championing the digital transformation of our care services. Under his guidance, Hoople has embraced innovative technologies to enhance service delivery, improve operational efficiency, and ensure better outcomes for the individuals we support. His forward-thinking approach is helping to future-proof our services and align them with the evolving needs of the care sector.

  Stephen Weller

  Head of Hoople Care

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  Alan has been in the care industry for 18 years. He has broad experience over the various care sectors and is passionate about care in general. “I love working directly with people to make a difference and make them feel dignified and valued at all times. It is a pleasure and privilege to be able to work with teams who have the same ethos.”

  Alan Bowyer

  Operations Manager

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  Tammy joined Hoople Care as Quality Manager in January 2024, bringing with her many years of experience in the care sector, along with a training and assessing background. Prior to starting at Hoople, Tammy was the Quality & Review Lead for Herefordshire Council. Tammy has a passion for ensuring that those in need of support receive the best care experience possible. She supports Hoople Care to meet CQC standards and legislation, and works closely with the care teams to develop, monitor and support service improvements.

  Tammy Moss

  Quality Manager