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IT Services

Hoople IT Services work with local authority, healthcare and public sector organisations. We can provide innovative technologies to help you deliver efficient services at a reduced cost, with improved customer satisfaction. Efficiency, agility and security are our core principles in designing your service. Our team of experts will support your organisation’s current and future plans, giving you peace of mind by maintaining, supporting, and enhancing your business technologies.

Our services

  • Desktop Support

    Hoople customer? Need help? Our Desktop Support team can resolve customers' IT queries and incidents both remotely and at customer sites throughout Herefordshire. The team can also support delivery of customer projects, including computer replacement programmes, accommodation changes, software upgrades and more.

  • Cyber Security

    We value the importance of information security practice and procedures. This is demonstrated in our certification to the ISO/IEC 27001:2013 internationally recognized standards of Information Security (ref GB14/90704), and the UK Government’s Cyber Essentials Plus scheme (ref IASME-CEP-009299). We will keep your information safe.

  • Applications Solutions

    We host and support business software applications, such as finance, health and social care and schools management systems. We are able to offer full design, build and hosting services. By focusing on customer requirements, we can develop bespoke software to support your unique business functions.

  • Infrastructure Design & Delivery

    We design robust and future-proof infrastructure whether at your offices, in our secure data centres, or through third party cloud and hosted services. Our network services include wired and wireless, internet connectivity, web security, compliance, maintenance, monitoring and telephone / email services to meet your bespoke needs.

  • Strategic IT

    Through bespoke consultancy and advice, our Enterprise Architecture team will help you to design a strategic ‘life cycle’ approach. We will map out your ‘where we are now’ to ‘where we would like to be’ and formulate a strategic plan on how to get there.

  • Schools' Services

    We offer a range of technology service packages and a specialist data management service to support your schools or academy. We also offer services in data management, network service, broadband and IT development.

    School management information systems about school's services

Read our reviews

Housing solutions officer

I would like to comment on how smooth and ‘stress less’ my experience was on Tuesday with my dedicated engineer, who was knowledgeable, calm and patient in the transfer and data migration process from my departing laptop to my new laptop. Thank you to you all in the ‘upgrade/transformation’ programme for the pleasant experience, it was very much appreciated.

Corporate services manager

Can I just say please that the process this morning was brilliant! I was really impressed with how well I was ‘looked after’…It was thorough and everything was considered... …I was able to come home and crack straight on with work – no issues at all!

Service desk customer

The Service Desk was helpful as always and promptly resolved my issues going above and beyond to ensure the laptop was functioning correctly. I will say it is nice to be talked through what is being done remotely rather than silence while working through issues, a credit to the IT service desk.

Contact Hoople IT Services

General Enquiries

Address

Hoople IT Services
The Nelson Building,
Whitecross Road,
Hereford,
HR4 0DG

Phone

01432 383678

More information