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Accommodation Officer - Temporary Accommodation Facilities

Job details

Base:      Merton Hotel or The Holly Tree Barton Road
Hours:     Various shift options available 9am-5pm;5pm-1am;1am-9am
Pay:         £12.54 per hour, with additional 30% for unsocial hours between 9pm and 9am
Term:       Fixed contracted hours per week dependent on number of shifts

Vennture’s properties provide emergency accommodation for those experiencing temporary homelessness. You will ensure that our guests enjoy safe, secure and well-purposed accommodation by providing 24 hour continuous oversight and that they are met with understanding and compassion. Vennture has recently acquired a second property to extend this provision.

About the Role

These roles provide cover for the hotel, overnight from Monday to Friday and 24 hour cover at weekends, ensuring guests are safeguarded and the terms of the stay is adhered to. You will be a welcoming presence, ensuring all guests are kept safe and the building is secure, respected and a safe, well-purposed place.

There may be some responsibility for managing bookings and room allocations whilst on duty, along with general upkeep and health and safety duties as they arise as well as dealing with any emergencies that may occur.

About you

·  You are considerate, caring and non-judgemental
·  You have a good understanding of the issues faced by those experiencing temporary homelessness
·   You are self-motivated and can manage your time effectively; prioritising different areas of work according to needs and deadlines.
·   You are reliable and committed and willing to work to a common goal
·   You are practical and hard-working
·   You are happy to work nights and be alert at all times and be available for vital support and assistance

Training will be provided, as necessary, to ensure you feel confident to fulfil all aspects of the role.

 How to apply

·         Visit our website Job vacancies - Vennture

·         Please download and compete our application form and return to julia.over@vennture.org.uk

·         Please apply as soon as possible, or at the latest by Tuesday August 26 at 5pm

·         Want to know more? Contact esther.downs-cooke@vennture.org.uk or by ringing our office 0330 202 0730

For more information contact

·         Want to know more? Contact esther.downs-cooke@vennture.org.uk

or by ringing our office 0330 202 0730

Hoople Ltd is working on behalf of our Client as a Recruitment Agency.